🛡 Safe Gaming

kub99's commitment to responsible gaming

Play for fun — stay in control. kub99 is always here to protect players in Bangladesh.

21+

kub99 strictly follows a 21+ age policy. Only those aged 21 or above may create an account and play on this platform. Preventing access by minors is our highest priority.

Why responsible gaming matters

Online gaming is a great form of entertainment — but it should always stay fun. kub99 believes every player should enjoy the game by knowing their own limits, playing with a plan, and having a good time. When gaming starts to cause stress or problems, it's time to stop — and kub99 is here for you at that moment.

Responsible gaming doesn't just mean playing less. It means staying consciously in control of your time and money, understanding your own emotions, and seeking help when needed. We want you to always feel good — before, during, and after playing.

Our protection tools

kub99 offers several effective features to keep you safe. Using these tools, you can take control of your own gaming experience.

Set deposit limits

Set your own limit on how much you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. Increasing a limit requires a brief waiting period, but lowering it is instant.

Time-Out

If you feel you need a break, temporarily close your account for any period from 24 hours up to 6 weeks. During the break, no logins, deposits, or bets are allowed.

Self-Exclusion

If you recognise that gaming is having a negative impact on your life, choose long-term self-exclusion. This feature lets you close your account for a set period or permanently.

Set loss limits

Set a maximum amount you can lose within a given time period. Once the limit is reached, your session will end automatically — no further losses are possible.

Reality-check reminders

At set intervals during play, you are reminded how long you have been playing. These alerts keep you aware of time and help you make informed decisions.

Session time limits

Set a maximum duration for each gaming session in advance. When the time is up, the session ends automatically. This is the most effective way to avoid long, uninterrupted play.

The simple process for setting limits

Using the protection tools at kub99 is straightforward. Follow the steps below.

01

Log in to your account

Log in to your kub99 account and go to Account Settings.

02

Select the "Responsible Gaming" tab

Find the "Responsible Gaming" section within Settings.

03

Choose your preferred tool

Deposit limit, time-out, or self-exclusion — choose based on your needs.

04

Save

Confirm your changes. Most protection settings take effect immediately.

Signs of problem gambling

If you notice any of the following signs in yourself, it is time to seek help. Be honest with yourself.

  • Repeatedly playing to win back lost money (chasing losses)
  • Hiding your gaming from family or friends
  • Feeling restless or irritable when unable to stop playing
  • Neglecting daily responsibilities (work, family, studies) to play
  • Taking on debt or borrowing money from others to gamble
  • Spending more time or money than your planned budget

Healthy gaming habits

Following these habits keeps gaming a enjoyable experience at all times.

  • Set a maximum budget before you play and stick to it
  • See gaming as entertainment, not a source of income
  • Take regular breaks and take part in other hobbies and social activities
  • Only play with money you can afford to lose
  • Avoid gaming when you are stressed or feeling low
  • Use kub99's protection tools regularly

Protection for minors

kub99 takes strict measures to keep children and teenagers away from online gaming.

Age verification

All users' ages are verified at the time of registration. Users under 21 are not allowed to create an account. In cases of doubt, additional identity documents are requested.

Advice for parents

If you have children or teenagers at home, use parental control software on your devices. Keep browser filters and family safety settings turned on.

Report

If you suspect a minor is using kub99, notify our support team immediately. We will take swift action.

Reach out if you need help

kub99 is always here for you. If you feel that gaming is causing problems for you or someone you know, don't hesitate — talk to us.

24/7 Live Chat

Our trained support team is available at any time of day via live chat, in both Bengali and English. Instant help is available for any responsible gaming question, self-exclusion request, or limit-setting request.

Contact by email

To seek help confidentially, email us:
[email protected]

All responsible gaming emails are handled on a priority basis. Your identity and message are kept completely confidential.

Remember: Asking for help is not a sign of weakness — it takes courage. kub99 is a safe and trustworthy platform where your wellbeing and peace of mind are the highest priority. Our team never judges — we only support.

Frequently asked questions about responsible gaming

Answers to questions commonly asked about kub99's responsible gaming policy.

Yes. As soon as you activate self-exclusion, your account is closed and you will be logged out. You will not be able to log in, deposit, or place bets until the self-exclusion period has ended. For long-term or permanent self-exclusion, please contact the kub99 support team.

Lowering a deposit limit takes effect immediately. Increasing a limit requires a set waiting period — this is intentional, to allow the decision to be made carefully. This waiting period is in place for your protection.

The minimum age to play at kub99 is 21. Age is verified at the time of registration. Users under 21 are not permitted to create an account, and this rule is strictly enforced.

A time-out is a temporary break — typically from 24 hours to a few weeks — after which the account is automatically reactivated. Self-exclusion is a longer-term measure, where the account can be closed for an extended period or permanently. If gambling feels like a serious problem, self-exclusion is the recommended choice.

You can reach us in two ways: get instant support anytime via live chat, or send an email to [email protected]. Both Bengali and English support are available through either channel, and your information is kept completely confidential.

Play safely, enjoy the experience

Enjoy kub99's extensive game collection — within limits, responsibly. If you have any questions, check our FAQ.

Other pages on kub99

There is much more waiting for you at kub99 — choose your preferred section below.